Frequently Asked Questions

W4 Update
To update your W4, please log into your My Apex Time Management account and under the “My Pay Info,” section, you can click on “Update W-4 Information.”

If you want to update the State tax form please email [email protected] or call at 866 612 2739 and we will reach out to your Customer Account Specialist to have a link sent to your email address on file.

To confirm that the change was successful, please check that the Submit button is grayed out.

If the Submit button remains yellow, please try the below steps!

  • Manually type in your password
  • Try clearing out your cache and cookies and reopening the browser
  • Please make sure your using a desktop and not a mobile device
Unfortunately Contractor Care specialists are not tax professionals. You can try going to the IRS site at https://www.irs.gov/individuals/tax-withholding-estimator and use their W4 assistance calculator to help fill out the form or consult a tax professional outside of Apex Systems.

**W4 updates must be set up by COB on Tuesday to be active for that Friday’s payroll**


 Last updated Mon, Jul 08 2019 12:18 PM

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